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Time for a change

Diversity & Ethics

From 27 to 3? 15 to 38? Changing trains can be nerve-wracking when we don’t know our way around, or are pushed for time.

For people with mobility restrictions, however, train stations pose an even greater challenge. The kindness of strangers is often crucial.

But how to guarantee it’s there? Cue an app created by a London start-up. With just a few clicks, passengers with disabilities or limited mobility can request help accessing or changing trains.

In this way railway operators can learn where and when specific services are required as their employees are directly connected to the people in need.

Making rail travel accessible for all. Social inclusion is an everyday journey.

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